- 11 KENG CHEOW STREET Central Region (Singapore) Singapore
全职 Operations Executive 工作, 薪水 up to SGD 3,000, MERCATA GROUP PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl
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工作地点
职位描述
岗位职责
- Key Responsibilities:
- Serve as primary point of contact for customers on sea freight shipments and enquiries
- Coordinate import, export, and cross-trade shipments in accordance with customer requirements
- Manage end-to-end shipment coordination (booking, arrival notice, documentation, transportation, tracking, and insurance)
- Liaise with carriers, forwarders, warehouses, transport providers, overseas agents and internal teams
- Ensure accuracy of shipping documentation (BL, Switch BL, invoices, permits, etc.) including verification of shipping costings
- Register customer records and shipment data in system
- Monitor shipment status and proactively update customers on delays or issues
- Handle shipments issues and resolve service-related complaints professionally
- Ensure compliance with regulatory and company procedures
- Prepare relevant operational and service performance reports
- Participate in process improvement and service quality initiatives
重要安全守则
申请工作时，切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容，请举报此招聘广告。
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