全职 Forward Integration Engineer (FIE) 工作, 薪水, Red Alpha Cybersecurity 公司招聘中 - Ricebowl

The role in one sentence

You will turn a working product into a working customer deployment - connecting APIs and data, debugging environments, shipping reliable services, and keeping the customer confident while you do it.

What you will do

• Build and maintain integrations with customer APIs, databases, files, identity systems, and other enterprise services

• Develop backend services and integration components in Python, including REST APIs, validation, authentication, retries, logging, and tests

• Help deploy solutions using Docker, CI/CD, cloud services, and infrastructure configuration; support Kubernetes and IaC work as your experience grows

• Troubleshoot the problems that only appear in real environments - DNS, firewalls, routing, VPNs, certificates, permissions, service accounts, and unclear system ownership

• Work with customer data: ingest it, validate it, transform it, and help deliver reliable pipelines or data-backed product features

• Support AI-enabled integrations such as RAG, tool use, MCP-connected workflows, and evaluation/monitoring where relevant

• Write the things future-you will be grateful for: runbooks, architecture notes, API docs, handoff notes, escalation summaries, and clear status updates

• Join customer calls, demos, implementation sessions, and incident discussions. You will not be hidden behind a ticket queue

What we are looking for

• 1-3 years of professional experience in software engineering, integrations, backend engineering, data engineering, cloud/infrastructure, or a similar technical role

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field

• Comfort with Python, Git, the command line, HTTP/REST, JSON, and basic SQL

• Working understanding of testing, debugging, logs, version control, and how software moves from a laptop into an environment used by other people

• Strong problem-solving habits: reproduce the issue, narrow the cause, document what you know, and escalate with useful evidence

• Clear communication with technical and non-technical stakeholders. You can explain what is happening without hiding behind jargon

• A customer mindset: curious, calm under pressure, comfortable asking good questions, and willing to own a problem through to a usable outcome

Useful, but not required

• FastAPI or Flask; Docker; a major cloud platform; Terraform; Kubernetes; Airflow, Dagster, dbt, or similar tooling

• Experience with OAuth/OIDC, RBAC, service accounts, enterprise networking, data quality, warehouses/lakes, or observability

• Exposure to LLM applications, vector databases, RAG, MCP, prompt/evaluation workflows, or AI-assisted software development

What good looks like after 12 months

• You can take a defined customer integration from requirements to deployment with limited supervision

• You are trusted to debug issues in customer environments and communicate progress clearly while the problem is still unfolding

• Your code is tested, supportable, and documented and another engineer can operate what you ship

• Customers see you as a capable technical partner, not simply the person who implements tickets

Salary

• Commensurate with experience and qualifications

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