全职 Mortgage Advisor 工作, 薪水, Maybank Federal Territory 公司招聘中 - Ricebowl

Company Description Maybank Group is a leading financial services provider in Malaysia, serving consumers, investors, entrepreneurs, non-profit organizations, and corporations. With an extensive international network of over 2,400 branches and offices in 20 countries, Maybank employs more than 44,000 people and serves over 22 million customers. It is the only regional bank with a presence in all 10 ASEAN countries, positioning the Group as a key player in the region. Maybank focuses on strengthening its core business, driving innovation, and delivering superior customer value while optimizing performance through effective IT operations and productivity enhancements. The Group is committed to developing a strong talent pipeline and providing growth opportunities for team members.
Role Description This full-time, on-site Mortgage Advisor role is based in Kuala Lumpur. The Mortgage Advisor will support customers in identifying suitable mortgage products, explaining terms and conditions, and guiding them through the end-to-end application process. Day-to-day responsibilities include assessing customer financial profiles, providing tailored financial and mortgage planning advice, and ensuring compliance with internal policies and regulatory requirements. The role involves collaborating with branch teams and other stakeholders to drive mortgage sales, conducting mortgage marketing activities, and maintaining accurate documentation and records. The Mortgage Advisor will also provide ongoing customer service, respond to inquiries, and help customers manage and review their mortgage arrangements over time.
Qualifications

• Candidates should possess strong knowledge in Mortgages and Mortgage Marketing to effectively advise customers and support product promotion.
• Candidates should possess solid Finance and Financial Planning skills to analyze customer profiles and recommend appropriate mortgage solutions.
• Candidates should possess CeMAP qualification or an equivalent recognized mortgage advisory certification, or be willing to obtain it within a defined timeframe.
• Candidates should possess excellent communication and interpersonal skills to build trust, explain complex information clearly, and deliver customer-centric service.
• Candidates should possess strong analytical, numerical, and problem-solving abilities, with attention to detail and accuracy in documentation.
• Candidates should possess proven ability to work in a fast-paced banking environment, meet sales and service targets, and adhere to regulatory and compliance standards.
• Candidates with prior experience in retail banking, mortgage advisory, or relationship management, and a relevant diploma or degree in finance, business, or a related field will be highly regarded.