全职 Duty Manager 工作, 薪水 up to MYR 6,000, Resort Villa Development Federal Territory 公司招聘中 - Ricebowl

Key Responsibilities

• Oversee daily hotel operations to ensure smooth and efficient service delivery.
• Act as the primary point of contact for guests, handling inquiries, feedback, and service recovery.
• Lead and support Front Office operations during assigned shifts.
• Monitor guest satisfaction and ensure Marriott brand standards are maintained.
• Coordinate with various departments to resolve operational issues promptly.
• Assist in managing VIP arrivals, room allocations, and special guest requests.
• Handle emergency situations and ensure proper implementation of hotel procedures.
• Coach, guide, and motivate associates to deliver outstanding hospitality.

Requirements

• Diploma or Degree in Hospitality Management or a related field.
• Minimum 2-3 years of supervisory or managerial experience in hotel operations or Front Office.
• Strong leadership, communication, and problem-solving skills.
• Excellent customer service orientation.
• Able to work shifts, weekends, and public holidays.

Pay: RM3,500.00 - RM6,000.00 per month

Benefits:

• Meal provided
• Opportunities for promotion
• Professional development

Work Location: In person