全职 Account Manager (Social Media Agency) 工作, 薪水, Newnormz Federal Territory of Kuala Lumpur 公司招聘中 - Ricebowl

The role

You'll be the go-to person for clients and the glue between them and our creative and strategy teams. This isn't a sit-back-and-email role, we need someone who can manage multiple accounts, keep deliverables on track, and handle curveballs without breaking a sweat. Agency life moves fast. If you thrive in that environment, you'll do well here.

Key responsibilities

1. Manage end-to-end account service for multiple clients, serving as the primary point of contact
2. Develop and drive social media strategies to achieve client objectives, while staying on top of industry trends
3. Oversee the execution of social media campaigns, including content creation, community management, and performance tracking
4. Collaborate with the creative and digital teams to ideate and deliver high-impact, engaging social content
5. Monitor campaign performance, providing regular reports and recommendations for improvement
6. Maintain strong client relationships, fostering trust and demonstrating the value we bring
7. Identify opportunities for upselling and cross-selling to expand client accounts
8. Contribute to new business pitches and proposals as needed.

What we're looking for

1. 3+ years of experience in account management or client servicing in creative agency
2. Excellent communication and interpersonal skills, with the ability to build strong client relationships
3. Proven track record of developing and executing successful social media campaigns
4. Strong analytical skills and the ability to interpret data to inform strategy
5. Creativity and a keen eye for social media trends and best practices
6. Familiarity with social media management tools and platforms
7. Ability to work collaboratively within a team and across different departments
8. Excellent time management and multitasking skills.

What we offer

At NEWNORMZ SDN. BHD., we are committed to creating a dynamic, supportive, and rewarding work environment for our team. In addition to a competitive salary, you'll enjoy a range of benefits, including:

1. Fast-growth environment with real career advancement opportunities
2. Flexible work arrangements, including the option to work remotely
3. Structured AI learning and development support
4. Team-building activities and social events to foster a strong company culture
5. An inclusive and diverse workplace that celebrates individuality

Click Apply Now or send your CV with past portfolio intro to *************. Tell us which client industry you've enjoyed working with most, we read every application.

Job summary

Manage client accounts & drive innovative social media campaigns. Flexible work, career growth & wellness benefits.

Key selling points

• Work with a sharp, ambitious team that rewards performance, not just seniority
• Fast-track your career in one of Malaysia's fastest-growing digital agencies
• Flexible work arrangements