About the role
Oversee the daily operations and performance of the beauty centre, leading a team to achieve sales and service targets while delivering outstanding customer service.
Key responsibilities
- Oversee the daily operations and performance of the beauty centre
- Lead, coach, motivate, and develop the team to achieve sales and service targets
- Deliver outstanding customer service and handle customer feedback professionally
- Monitor sales performance, KPIs, staff attendance, and productivity
- Plan staff schedules, training, and performance reviews
- Ensure SOPs, hygiene, service quality, and operational standards are maintained
- Manage stock inventory, equipment maintenance, and operational costs
- Prepare daily, weekly, and monthly operational and sales reports
- Execute company marketing campaigns and business strategies
- Build a positive, high-performing team culture
About you
- Minimum 2 years' experience in a managerial role (Beauty, Aesthetic, Retail, or Service Industry preferred)
- Strong leadership, communication, and problem-solving skills
- Sales-driven with experience leading a team to achieve KPIs
- Customer-focused with excellent people management skills
- Able to work weekends and public holidays when required
Benefits
- Attractive Basic Salary + High Commission
- Monthly Performance Incentives
- Professional Training & Career Development
- Clear Career Progression (Beautician → Senior Beautician → Centre Manager)
- EPF, SOCSO & EIS
- Annual Leave & Medical Leave & Insurance
- FOC Staff Treatment (Body & Facial) & Product Benefits
- Friendly & Supportive Working Environment
- Flexible working schedules can be discussed
- Attractive Year-End Bonus – Up to 3 Months' Salary (Based on Company & Individual Performance)
Pay: RM10,000.00 - RM15,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person