Service Crew

La Casetta — Italian Trattoria
 69 Spottiswoode Park Road, Singapore

About us

La Casetta is a neighbourhood Italian trattoria. We serve simple, familiar food in a warm, smart-casual room — pasta, coffee, and easy meals that people come back for.

This store lives on regulars. Guests should feel recognised, looked after, and glad they walked in. We want people who enjoy people: sociable, vibrant, and welcoming, with the kind of presence that makes a dining room feel like a second home.

The role

You will be on the floor: welcoming guests, serving tables, supporting the pass, and keeping the room feeling easy and looked after.

This is not a heavy admin role. The work is hospitality first — friendly, alert, and personal. Service is trattoria-style: warm and unfussy, not formal.

Hours can be full-time or flexible / part-time. We are open to people who want a steady roster, and to people who need flexi scheduling around school, another job, or other commitments — as long as you are reliable when you are on.

What you will do

Floor & hospitality

• Welcome guests and help set the tone of the room: warm, relaxed, and alert
• Take orders, serve food and drinks, and look after tables through the meal
• Make regulars feel known — remember faces, usual orders, and small preferences
• Hold an easy conversation when it fits, and give people space when it does not
• Handle seating, simple reservation checks, and guest requests with good judgement
• Keep water, bread, coffee, and tables moving without being asked

Service support

• Help set up and pack down the dining room
• Keep the floor, side station, and wash-up area tidy and service-ready
• Support the pass and run food when the room is busy
• Follow food hygiene, safety, and house procedures
• Work as part of a small team and step in where needed

Who we are looking for

• Warm, sociable, and naturally welcoming
• Comfortable talking to guests and making them feel at ease
• Energetic and present on the floor, without being forced or loud
• Genuinely interested in people — especially neighbourhood regulars
• Reliable: if you are rostered, you show up ready
• Open to full-time or flexible / part-time hours, including some evenings and weekends
• Clear, calm communicator with teammates and guests
• Comfortable in a smart-casual, family-style trattoria — friendly, sharp, and unfussy
• Happy to learn the menu and look after a section

No long F&B CV required if the personality is right.

Good to have

• Familiarity with Italian dishes and names, or comfort saying them clearly
• Barista experience, or confidence making coffee
• Previous cafe, restaurant, or hotel service experience
• Charisma — the kind of person guests remember and ask for
• Sharp and alert on the floor: sees an empty glass, a waiting table, or a guest who needs something before they ask
• Ability to build regulars and bring people back
• Conversational Italian, or an interest in Italian food
• A local network, or the confidence to become a familiar face in the neighbourhood
• Wine curiosity, even at a basic level