全职 Onsite IT Support Specialist 工作, 薪水, Iron Systems, Inc Johor 公司招聘中 - Ricebowl

We are looking for an Onsite Support Engineer to provide hands-on EUS and first-line IT/OT support across business and manufacturing sites.

Key Responsibilities

• Support Windows 10/11, Microsoft 365, Active Directory, hardware, printers, and peripherals.
• Troubleshoot network, connectivity, and end-user issues.
• Support production workstations, MES, IoT/OT devices, and manufacturing systems.
• Handle IMACD, asset management, vendor coordination, and onsite support.

Mandatory Requirements

• 3–8 years of End User Support / OSS experience.
• Strong knowledge of Windows, Microsoft 365, Active Directory, hardware, LAN/VLAN, TCP/IP, VPN, and ITSM tools (ServiceNow/Remedy).
• Experience with manufacturing/industrial or IT/OT environments preferred.
• Strong troubleshooting and communication skills.
• Valid driving license is mandatory.
• Ability to travel independently between nearby sites and support on-call requirements.