全职 Client Engagement Executive 工作, 薪水 up to SGD 4,000, SERENITY HEALTH PARTNERS PTE. LTD. 公司招聘中 - Ricebowl

Company Overview

Serenity is a regional health solutions provider focused on accessible, affordable insurance with transparent policies and reliable claims. It upholds high ethical and regulatory standards to enhance health and well-being across Asia.

Job Summary

Manage client and broker relationships to ensure smooth Group Health renewals and high satisfaction. Serve as the key liaison between clients, brokers, and internal teams to support sales, marketing, and operational activities.

Responsibilities

Manage Group Health relationships and renewals to ensure timely contract completion and client retention

Serve as the primary point of contact for broker and client queries, providing clear and timely responses

Act as the main intermediary between Client Engagement and Operations (TPA) to coordinate service delivery

Build and maintain collaborative relationships with internal stakeholders and external distributors including Brokers, Corporate Agents, and Agents

Drive broker and distributor satisfaction by conducting regular engagement, performance reviews, pipeline management, and targeted growth initiatives

Support sales activities by managing SalesForce data, preparing SME quotations, and compiling member census reports

Collaborate with marketing teams to assist in product launches, sales campaigns, training materials, and market communications

Serenity is a regional health solutions provider dedicated to enhancing the health, well-being, and peace of mind of its customers. Founded with the mission of transforming the health insurance landscape, the company emphasises making insurance accessible through affordable price points, advanced product design, and effective cost containment. Serenity prioritises transparency and accountability, ensuring clear policy language and reliable claims payments for a positive customer experience. With a focus on regulatory compliance, transparency and ethical conduct, Serenity upholds the highest standards in the health insurance sector across Asia.