全职 Service Operation Executive - Perodua 工作, 薪水 up to MYR 1,700, MHG ELITE SDN BHD Johor 公司招聘中 - Ricebowl

1. Responsible to assist SM for overall management of the service center activities and ensure the achievement of service center objectives.

2. To ensure all target such as intake, sales/revenue, CSI, parts etc. are met as per guidelines

3. To responsible for the implementation and compliance of PSM standard at all time

4. Assist SM to lead and communicates with staff/team on a regular basis to discuss customer feedback, issues, seek and provide suggestions for improvements in order to create a conducive working environment

5. Assist SM to create common, shared goals and motivates the team to support key initiatives and achieve their performance objectives.

6. Assist SM to ensure that all the administrative requirements for the service center are fulfilled such as:

a) Relevant documents/system are being utilized and monitored accordingly

b) Monitoring of warranty claim submission is administered.

c) Monitoring and minimizing quantity of pending vehicles.

d) Inventory of parts, accessories, lubricants, tools, facilities are maintained in good conditions.

7. Assist SM to deals with various external regulatory authorities regarding regulations and ensures service centers follow the regulations to avoid fines and complaints from the authorities concerned.

8. To ensure that safe working practices are in place in order that there is no loss in down time, productivity, injuries and damage of company property/reputation.

9. Cultivate customer service mind to all staff/team and always put customer satisfaction as highest priority.

10. To perform any other duties specified by SM/superior/HQ.

Pay: From RM1,700.00 per month

Work Location: In person