jobs in Tata Consultancy Services

全职 Service Desk analyst 工作, 薪水, Tata Consultancy Services Federal Territory 公司招聘中 - Ricebowl

Service Desk analyst

Tata Consultancy Services

Undisclosed

全职

KL City, Federal Territory

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工作地点

  • Kuala Lumpur Federal Territory Malaysia

职位描述

岗位职责

  • Knowledge on End User Computing Devices (Laptop / Desktop / VDI)
  • Ability to provide technical support over the phone
  • Excellent Oral and Written Communication skills
  • Hands on Experience on resolving customer issues related to the infrastructure
  • . Assist with support of network connectivity, PCs, and VPN connectivity
  • Experience on Remote Desktop Client Software’s
  • Ability to resolve and or provide work around
  • Anticipate customer needs and proactively identifies solutions
  • Enthusiastic Maintain high customer / end user satisfaction
  • Strong in Communication skills and inter-personal skills.
  • Should have good experience in troubleshooting hardware issues for both desktops and laptops.
  • Should have experience in Active Directory and desktop engineering
  • Hands on experience on VMware and VDI troubleshooting.
  • Languages Support
Location
Kuala Lumpur
Job Function
IT INFRASTRUCTURE SERVICES
Role
Engineer
Job Id
420772
Desired Skills
IT IS_Service Desk
Desired Candidate Profile
Qualifications : Undergraduate

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