- Bukit Merah Central Region (Singapore) Singapore
全职 Area Business Coach 工作, 薪水 up to SGD 4,400, RJ GLOBAL HOLDINGS PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl
Area Business Coach
RJ GLOBAL HOLDINGS PTE. LTD.
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About the role
Drive growth and operational excellence as an Area Business Coach. This role requires a hands-on approach, proven experience and a passion for achieving ambitious financial goals. You'll manage all aspects of kiosk operations, including staffing, revenue growth, cost control and financial performance, ensuring consistent service excellence across all outlets.
Key responsibilities
Manage all assigned stores (about 10) to ensure smooth flow of daily operations and delivery of targets for each outlet
Implement company programs and manage the operations as required to ensure compliance with SOPs, safety regulations and local regulations to ensure an optimal level of service and quality are provided to customers
Ensure that operational and training standards are consistently followed and executed across different stores
Manage manpower schedules
Step in to assist with simple cooking or serving tasks during periods of low staffing, demonstrating a hands-on leadership approach
Participate in audits to ensure company standards for operations, food quality, outlet hygiene and workplace safety are met
Investigate customer complaints and propose areas of improvements
Recruit, retain and motivate employees; conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate
Monitor and control the maintenance and sanitation of all areas of the kiosks and equipment to protect assets, comply with regulations and ensure quality service
About you
At least 3 years of proven relevant experience in the F&B industry
Strong commercial acumen with the ability to identify opportunities
Proven track record in achieving sales growth targets
Leadership skills to motivate and develop staff and to ensure accomplishment of goals
Able to set priorities, plan, organise, and delegate
Ability to thrive in a fast-paced, hands-on environment
Flexibility to travel between kiosks and work on weekends and public holidays
Drive growth and operational excellence as an Area Business Coach. This role requires a hands-on approach, proven experience and a passion for achieving ambitious financial goals. You'll manage all aspects of kiosk operations, including staffing, revenue growth, cost control and financial performance, ensuring consistent service excellence across all outlets.
Key responsibilities
Manage all assigned stores (about 10) to ensure smooth flow of daily operations and delivery of targets for each outlet
Implement company programs and manage the operations as required to ensure compliance with SOPs, safety regulations and local regulations to ensure an optimal level of service and quality are provided to customers
Ensure that operational and training standards are consistently followed and executed across different stores
Manage manpower schedules
Step in to assist with simple cooking or serving tasks during periods of low staffing, demonstrating a hands-on leadership approach
Participate in audits to ensure company standards for operations, food quality, outlet hygiene and workplace safety are met
Investigate customer complaints and propose areas of improvements
Recruit, retain and motivate employees; conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate
Monitor and control the maintenance and sanitation of all areas of the kiosks and equipment to protect assets, comply with regulations and ensure quality service
About you
At least 3 years of proven relevant experience in the F&B industry
Strong commercial acumen with the ability to identify opportunities
Proven track record in achieving sales growth targets
Leadership skills to motivate and develop staff and to ensure accomplishment of goals
Able to set priorities, plan, organise, and delegate
Ability to thrive in a fast-paced, hands-on environment
Flexibility to travel between kiosks and work on weekends and public holidays
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