全职 Network Engineer 工作, 薪水 up to SGD 5,000, HORIZON MANPOWER SERVICES PTE. LTD. 公司招聘中 - Ricebowl

Position Overview

We are seeking a Network Support Engineer to provide foundational technical infrastructure and network support for the Azure Core Networking team within secure Government Cloud environments.

This role provides Tier 1 network operations support for critical infrastructure including ExpressRoute, VPN, and core network services . The position operates in a 24x7 shift-based environment and works closely with senior network engineering and support teams.

Key Responsibilities

Network Operations

• Monitor network capacity alerts and maintain ExpressRoute Direct port capacity .
• Perform network port provisioning and prepare Network Design Templates (NDT) for buildout activities.
• Create seed files and execute post-build service configuration deployments.
• Validate network configuration settings before production deployment.
• Support network infrastructure decommissioning activities.
• Monitor, triage, and escalate Livesite, customer-reported, and deployment incidents.
• Follow established operational procedures for network configuration and service deployment.

Documentation & Knowledge Management

• Update knowledge bases with troubleshooting procedures and lessons learned.
• Contribute to network automation initiatives such as PNAAS .
• Create and maintain standard operating procedures for Tier 1 activities.
• Maintain accurate records of configuration changes, incidents, and deployment activities.
• Ensure operational documentation remains current and complete.

Partner & Team Collaboration

• Coordinate with Microsoft network partners and service providers, including AT&T, BT, Verizon, and Equinix , for capacity onboarding activities.
• Work with Tier 1.5 and Tier 2 support teams during incident escalation.
• Provide complete incident information and troubleshooting details during escalations.
• Follow established communication and escalation procedures.

Required Qualifications

• 2+ years of experience in network operations, technical support, NOC, or IT infrastructure support.
• Basic understanding of networking fundamentals, including:TCP/IPRoutingSwitchingDNSVPN fundamentals
• Familiarity with Microsoft Azure networking services is preferred.
• Experience with ticketing systems and incident management processes.
• Basic network troubleshooting and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to work independently in a 24x7 operational environment .
• Strong attention to detail and documentation skills.
• Ability to manage multiple priorities in a production support environment.
• Customer-focused approach with good escalation and communication skills.

• Preferred Technical Skills

• Azure networking fundamentals
• ExpressRoute
• VPN technologies
• Network monitoring tools
• Basic packet capture analysis
• PowerShell or Python scripting fundamentals
• Network automation concepts
• NOC / Service Desk operations
• ITIL or incident management practices

Required Certifications

Candidates should hold one or more of the following:

• CompTIA Network+
• CompTIA Security+
• Microsoft Azure AZ-900

Work Schedule

• 24x7 operational support environment
• Shift-based working schedule
• Participation in an on-call rotation may be required.

Horizon Manpower Services Pte. Ltd. is a Singapore-based company specializing in IT manpower contracting and recruitment services. As a licensed Employment Agency, Horizon Manpower Services is dedicated to delivering high-quality workforce solutions for IT sectors across Singapore, supporting businesses with skilled professionals tailored to meet the evolving demands of the technology industry.

Operating from Oxley Bizhub at 65 Ubi Road 1, Horizon Manpower Services offers end-to-end staffing solutions, from sourcing and recruitment to comprehensive IT manpower contracting. With a focus on professionalism, compliance, and client satisfaction, we help bridge the talent gap by connecting organizations with top-tier IT professionals, ensuring seamless integration and high performance. Our secondary services extend to employment solutions for a broad range of industries, while excluding domestic staffing, to support diverse business needs in Singapore.