About Us
We are active on major e-commerce platforms in Singapore, with many years of professional experience in second-hand computers. We refurbish and sell quality business laptops, including Lenovo ThinkPad, Dell Latitude and HP EliteBook, online and from our shop at Sim Lim Square. We are moving into a bigger space and growing our team.
Job Responsibilities
Inspect, test and grade laptops (screen, keyboard, battery, ports, storage, cooling)
Diagnose and repair hardware and software issues
Upgrade RAM and SSDs; replace batteries, keyboards, screens and fans
Clean and prepare laptops for sale; install Windows and drivers; securely wipe data
Perform final quality checks and record serial numbers and condition before items are listed or shipped
Handle warranty checks and after-sales technical support
Answer walk-in customers' technical questions
Help with receiving stock, packing and dispatch daily orders
Requirements
Nitec / Higher Nitec in IT, electronics or a related field (or equivalent experience)
0-3 years of laptop or PC repair experience; fresh graduates with strong hands-on skills are welcome
Good knowledge of Windows, BIOS and hardware troubleshooting
Careful, HONEST and organised; accurate grading matters to us
Comfortable dealing with customers; good English required, Mandarin is a plus
Able to occasionally lift and carry boxes or equipment of about 10-15 kg when stock arrives
Able to work retail hours, including some weekends