全职 Operations Analyst 工作, 薪水 up to SGD 4,000, HELIUS TECHNOLOGIES PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl

Responsibilities

Support & contribute towards the smooth operations of the IBG T&O SG Cash Ops remittance function, whilst ensuring adherence to established standards and controls

1) Investigate and resolve customers' remittances queries in accordance with the established service level agreement and payment guidelines

2) Work closely with business/service units, agent/correspondent banks to resolve remittance queries

3) Process failed remittances in accordance to procedures without compromising quality during the process

4) Adhere to agreed high service levels for turnaround time and industry /currency cut-off times

5) Ensure proficiency over established Standard Operating Procedures and compliance against all relevant policies, standards and guidelines

6) Timely reporting and escalation of risk events/incidents, control issues, suspicious transactions and presidential complaint for appropriate action

7) Contribute constructively toward improvement initiatives & projects in relation to risk management , process improvement, cost reduction etc.

8) Ad-hoc duties assign by Team Manager

Requirements:

Good knowledge of remittance products and understanding of risk and controls

Good verbal & written communication skills as well as interpersonal skills

Team player with collaborative attitude

Possess good problem solving and analytical skills

Keen eye for detail

Ability to work with speed, accuracy in a fast pace environment

Ability to deliver under tight deadlines and work under pressure independently

Strong knowledge in intermediate Microsoft Excel skills (v-lookup, pivot table)

Possess high computer literacy skill to adapt to the various systems used in Cash Operations

Requirements:

Good knowledge of remittance products and understanding of risk and controls

Good verbal & written communication skills as well as interpersonal skills

Team player with collaborative attitude

Possess good problem solving and analytical skills

Keen eye for detail

Ability to work with speed, accuracy in a fast pace environment

Ability to deliver under tight deadlines and work under pressure independently

Strong knowledge in intermediate Microsoft Excel skills (v-lookup, pivot table)

Possess high computer literacy skill to adapt to the various systems used in Cash operations

Thanks, and Best Regards

Lini

Recruitment Consultant

R22108463