Job description
- Coordinate work process and information to ensure the timely arrival of heavy equipment or delivery information to customer.
- Ensure smooth running of daily service operation and resolve on-site operational issues and customer service level satisfaction.
- Work closely with business, distributors/end customers, internal customers to ensure timely delivery of equipment.
- Work well with the engineers and mechanics on the follow up updates of service calls and job delivery.
- Assist with raising of Purchase Order to Supplier, Delivery Order and Invoice.
- Liaising with existing customer and handling customer enquiries and feedback.
- Build good relationship with the management, team and customers.
Requirements:
· Diploma in Administration / Engineering / Customer Service
· With 2-3 years of experience handling operation / customer service coordination
· Familiar with heavy equipment products will be an advantage
· Possess good communication with good interpersonal skills
Pay: $2,800.00 - $4,000.00 per month
Work Location: In person