- Singapore
全职 Technical Support Engineer - Automation Systems 工作, 薪水 up to SGD 5,500, TYSON JAY MANAGEMENT PTE. LTD. 公司招聘中 - Ricebowl
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职位描述
岗位职责
Responsibilities
Act as the primary technical contact for customers following project deployment.
Triage customer enquiries and troubleshoot hardware or software issues remotely and onsite.
Coordinate field engineers for troubleshooting, commissioning and preventive maintenance.
Collect logs, photographs and technical evidence before escalating complex issues.
Manage support tickets, priorities and follow-up actions through timely closure.
Prepare incident reports, maintenance reports, technical updates and meeting records.
Prepare service and spare-parts quotations with sales, procurement and operations teams.
Identify recurring issues and work with engineering teams on reliability improvements and project handovers.
Requirements
Required:
Diploma or higher qualification in an engineering discipline.
Required:
At least two years of experience in technical support, after-sales service, field service or industrial automation.
Required:
Strong troubleshooting, customer-management and organisational skills, with willingness to travel to customer sites.
Preferred:
Knowledge of mobile robotics, PLCs, networking, Windows or Linux systems, and electrical or mechanical troubleshooting.
Browse and apply for other opportunities: https://tysonjay.sg/jobs/
Tyson Jay Management Pte Ltd | EA Licence No. 24C2479
Ivan Lim | EA Personnel Reg No. R1109856
Tyson Jay is a
fixed-fee recruitment agency in Singapore
, specialising in executive search, permanent placement and career coaching. We provide tailored recruitment solutions aligned with each client’s hiring needs, business priorities and talent requirements.
With strong recruitment expertise, industry knowledge and extensive networks, we help employers identify and attract suitable talent across different functions and seniority levels. Our collaborative approach allows us to better understand each client’s challenges, expectations and long-term goals.
Beyond recruitment, Tyson Jay also provides personalised career coaching to support professionals in career transitions, advancement and personal development. By combining recruitment expertise with career development support, we aim to be a trusted partner to both employers and professionals.
Connect with us at
www.tysonjay.sg
and explore our latest job opportunities at
www.tysonjay.sg/jobs/
Act as the primary technical contact for customers following project deployment.
Triage customer enquiries and troubleshoot hardware or software issues remotely and onsite.
Coordinate field engineers for troubleshooting, commissioning and preventive maintenance.
Collect logs, photographs and technical evidence before escalating complex issues.
Manage support tickets, priorities and follow-up actions through timely closure.
Prepare incident reports, maintenance reports, technical updates and meeting records.
Prepare service and spare-parts quotations with sales, procurement and operations teams.
Identify recurring issues and work with engineering teams on reliability improvements and project handovers.
Requirements
Required:
Diploma or higher qualification in an engineering discipline.
Required:
At least two years of experience in technical support, after-sales service, field service or industrial automation.
Required:
Strong troubleshooting, customer-management and organisational skills, with willingness to travel to customer sites.
Preferred:
Knowledge of mobile robotics, PLCs, networking, Windows or Linux systems, and electrical or mechanical troubleshooting.
Browse and apply for other opportunities: https://tysonjay.sg/jobs/
Tyson Jay Management Pte Ltd | EA Licence No. 24C2479
Ivan Lim | EA Personnel Reg No. R1109856
Tyson Jay is a
fixed-fee recruitment agency in Singapore
, specialising in executive search, permanent placement and career coaching. We provide tailored recruitment solutions aligned with each client’s hiring needs, business priorities and talent requirements.
With strong recruitment expertise, industry knowledge and extensive networks, we help employers identify and attract suitable talent across different functions and seniority levels. Our collaborative approach allows us to better understand each client’s challenges, expectations and long-term goals.
Beyond recruitment, Tyson Jay also provides personalised career coaching to support professionals in career transitions, advancement and personal development. By combining recruitment expertise with career development support, we aim to be a trusted partner to both employers and professionals.
Connect with us at
www.tysonjay.sg
and explore our latest job opportunities at
www.tysonjay.sg/jobs/
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