全职 CUSTOMER SERVICE EXECUTIVE 工作, 薪水 up to MYR 4,500, AROONA SOLUTIONS SDN BHD Federal Territory 公司招聘中 - Ricebowl

• Position: Customer Service / Operations Executive – Logistics (Oil & Gas)
• Experience: Ideally 2–5 years in freight forwarding, project logistics, oil & gas logistics, shipping, or transportation.
• Education: Diploma/Degree in Logistics, Supply Chain, Business Administration, Maritime, or related field.
• Strong experience in the full job cycle: customer enquiry → rate sourcing → quotation → booking → shipment coordination → documentation → job costing → billing/invoicing → job closure.
• Able to obtain and compare rates from shipping lines, airlines, hauliers, transporters, warehouses, customs agents and other vendors.
• Familiar with sea freight, air freight, trucking/land transport and preferably project/cross-border shipments.
• Oil & gas exposure is a major advantage, especially handling urgent shipments, offshore/project cargo, dangerous goods, equipment, machinery, batteries or special cargo.
• Understands common documents such as BL, AWB, commercial invoice, packing list, delivery order, customs documents and POD.
• Commercially alert—the candidate should understand cost, selling price, margin and job profitability, not simply process paperwork.
• Able to prepare quotations quickly and follow up customers professionally.
• Good at coordinating between customer, sales, operations, vendors, warehouse, transporter and finance.
• Able to monitor shipment status and proactively update customers instead of waiting for customers to chase.
• Careful with billing: verify supplier costs, agreed selling rates, additional charges and supporting documents before invoicing.
• Strong English communication is important; Bahasa Malaysia is also useful.
• Should be comfortable working under pressure because O&G logistics can involve urgent requests and last-minute changes.

Pay: RM4,000.00 - RM4,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person