全职 Customer Service 工作, 薪水 up to SGD 3,500, ALLIED CONTAINER SERVICES PTE. LTD. Southwest (Singapore) 公司招聘中 - Ricebowl

RESPONSIBILITIES

Provides customer support, responding to customer requests in a timely and accurate manner while demonstrating a high level of customer service empathy, professionalism and respect.
Prepare all related documents pertaining to import and export including Permit Declarations.
Liaise with Carriers / Forwarders / Depots on bookings of vessels for import/exports, collection of containers and arrival dates of vessels, port charges, etc for imports & return of containers.
Maintain relationships with customers, shipping line, PSA & relevant parties.
Do following up customer orders from start to the end.
Returns all internal/external calls, emails, and faxes in a timely manner, ensuring that customers’ concerns are understood and resolution is clearly explained.
Solve customer problems and help resolve issues.
Preparing bills and invoices on time, before closing time.
Ensure accurate and timely data entry into the inhouse system.
Excellent multitasking skills within their work space as well as computer software programs.
Cooperative and helps to promote teamwork.

JOB REQUIREMENTS

Computer literacy
Good interpersonal skill
Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain

Working hours

Monday – Friday: 8.30am – 5.30pm

Saturday: 8:30am – 12:30pm

Working Location

HQ: 6 Tuas Avenue 6