居家办公 Remote Administrative Coordinator – Mobile App Operations 工作, 薪水 up to SGD 4,500, ASTRA TECH LABS North Region (Singapore) 公司招聘中 - Ricebowl

Role Overview

We are seeking a organized, detail-oriented

Remote Administrative Coordinator

to support our app operations team. No specialized technical background is required—we provide full onboarding and training! In this role, you will coordinate administrative testing workflows for our lifestyle mobile applications (wellness, habit tracking, daily productivity tools), review app performance from an end-user perspective, and keep tracking systems organized.

Key Responsibilities

Execute Daily Checklists:
Follow routine administrative test plans to verify that mobile app features, menus, and user account workflows function smoothly on iOS and Android devices.

Document & Log Issues:
Clear, detailed entry of operational issues, visual errors, or app bugs into central tracking boards, including step-by-step descriptions and screenshots.

App Performance Monitoring:
Review lifestyle app updates like a typical user to provide feedback on usability, layout flow, and general content accuracy.

Verification & Follow-up:
Track open issue logs and re-check features once the development team marks them complete to confirm resolution.

Operational Communication:
Maintain clear logs in communication channels (e.g., Slack) and keep management updated on weekly task completion status.

Qualifications & Requirements

No Specialized QA Experience Needed:
We provide comprehensive training on our internal tools, checklists, and tracking systems.

Device & Tech Access:
Personal access to a modern iOS (iPhone) and/or Android device, alongside a reliable computer and stable internet connection.

Organizational Skills:
Strong attention to detail with an ability to follow repetitive workflows accurately and catch small errors.

Clear Written Communication:
Strong written communication skills for clear documentation, status updates, and bug reporting.

Self-Motivated:
Ability to stay task-focused and manage daily administrative assignments independently in a remote environment.

Nice-to-Haves (Not Required)

Experience using standard administrative tools (Google Workspace, Excel, Trello, or Jira).

Enthusiasm for daily consumer technology, productivity tools, and lifestyle apps.
Astra Tech Labs is a forward-thinking software operations and digital quality firm specializing in the mobile application ecosystem. We partner directly with mobile app brands, indie developers, and consumer tech startups in the lifestyle, wellness, habit tracking, and productivity spaces.

Our core mission is to bridge the gap between app owners and their everyday users. We combine real-device functional testing, administrative workflow execution, app store review analytics, and client success operations into a single, cohesive service. By turning user feedback and defect reports into actionable product updates, Astra Tech Labs helps mobile app brands protect their app store ratings, boost user retention, and ship seamless digital experiences.

Our Core Pillars

User-Centric Quality Assurance:
Delivering real-world manual testing on physical iOS and Android devices to catch bugs before they reach live users.

App Store Intelligence & Sentiment Analysis:
Monitoring, categorizing, and translating user reviews into strategic product roadmaps.

Operational Excellence:
Streamlining internal administration, team workflows, and client updates so developers can focus on building great features.

Client Growth & Partnerships:
Collaborating closely with app founders to provide custom quality assurance and user feedback solutions.