We are hiring an experience service analyst to support multiple applications under the finance systems
Role & Responsibilities
Provide on-going application support and be involved in various stages of the SDLC.
Conduct user requirement analysis for the development / implementation of new systems and for enhancements to existing systems.
Evaluate potential solutions and make recommendations to resolve business problems.
Involvement in the system integration testing phase prior to implementation.
Plan and coordinate end-user training for any system implementations or enhancements.
Liaise closely with business users and build good rapport.
Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
Support the team in defining project requirements, tracking and documentation.
Provide 24/7 primary application maintenance standby support.
Provide guidance and coaching to junior team members.
Requirements
Bachelors degree in computer science
10 years of experience in related field
Experience in finance related system is preferred
Receptive in renewing with new skills to fit into the corporate direction of transforming from project centric to domain capabilities driven.
Resilient in adapting to constant changes in work processes and possess positive mindset and attitude