全职 Customer Service Associate 工作, 薪水, INTERNATIONAL BACCALAUREATE 公司招聘中 - Ricebowl

Job Type : Full-Time, Permanent

Location : Singapore

Hybrid working: 2-3 days in office

About the IB

The International Baccalaureate provides world-class educational services to over 6,000 schools across 160 countries. A career with the IB is not just a job; it’s an opportunity to work with an innovative world leader in education services where we empower our employees to thrive and make a difference.

About the job

The role of the Customer Service Associate is to provide a professional service to members of the IB Community, managing inquiries, identifying, and assessing customer needs. To champion the customer internally by reporting trends and issues. To make recommendations for improvements aimed at reducing customer effort and enhancing the overall experience.