Provide direction and leadership to a group to outlet executives, including sales promoters that may be deployed directly from the brand to:
Drive sales and profit
Ensure business effectiveness in store operations
Manage in-store merchandising, inventory control
Deliver quality customer service
Plan manpower in advance through: monthly/weekly rosters, leaves etc to ensure operational capacity is not compromised at outlets even during seasonal peak timings
Responsible for inventory at the outlet, including ensuring no out of stock situation happens and accurate inventory stock count during daily opening/closing
Monitor team on sales floor to ensure excellent customer service is delivered
Submit required paperwork (e.g. OT, Commission etc) in a timely manner
Participate, prepare and carry out stock take according to SOPs as required
Maintain relationship mall management to gain access to mall initiated promotions and trigger to Head of Department for any collaboration opportunities for approval
Requirements
Vibrant and outgoing candidate.
Possess minimum SPM with proficiency in Mandarin, English.
Retail working experience and able to manage a team.