- Kuala Lumpur Federal Territory Malaysia
工作地点
职位描述
岗位职责
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Key Responsibilitie
.To efficiently manage Regional Account Receivables (AR), client invoicing process and bad debts by interacting internally (Service Line, Finance and local/Regional management) and externally (Client end-users and Account Payables)
.
Job Descriptio
n:• Primarily focus on Regional AR collection and maintain good rapport with custome
r.• Proactively contact all clients to ensure completeness, accuracy, and adequacy of all invoice
s.• Ensure collection from customers in a timely and professional manner and within credit term
s.• Maintain efficient record of collection activitie
s.• Liaise with all Regional stakeholders (internally and externally), via phone, email, portals, systems on collection challenges and issue
s.• Interface with customers to actively resolve credit and billing issues promptl
y.• Ensure timely follow-up of the credit process, including retrieve invoices or other supporting documents on customer/client reque
st• Monitor credit accounts and report delinquent customers to management for review and actio
n.• Directly assists service line regarding all AR/Invoicing related process matter
s.• Drive the Account Receivables bi-weekly meetings with service lin
e.• Report on the progress ma
de• Initiate all requests related to re-invoicing, write-offs, credit notes, re-issuance of supporting documents alwa
ys• Investigate on core invoicing issues to address both symptoms and root cau
se• Map all unapplied cash payments received against pending invoices, liaise with both clients, finance credit team and service lin
e.
重要安全守则
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