ASCENXIO FINANCIAL PTE. LTD. Hiring! Full Time Telemarketer Executive in , Earn up to SGD 3,500 - Ricebowl

Job Overview

The Telemarketing Executive is responsible for contacting prospective and existing customers, introducing the company’s services, identifying potential interest and arranging appointments for the sales team.

This role requires strong communication skills, confidence on the phone and the ability to engage prospects professionally without using overly aggressive sales tactics.

Roles and Responsibilities

• Contact prospective customers through outbound calls based on leads provided by the company

• Introduce the company, its services and relevant campaigns in a clear and professional manner

• Identify the prospect’s needs, level of interest and suitability through structured conversations

• Arrange qualified appointments for the sales team

• Conduct follow-up calls with prospects who have previously expressed interest

• Respond appropriately to basic questions

• Maintain accurate records of all calls, responses, follow-up dates and appointment outcomes in the company’s CRM system

• Update lead information and ensure that customer records remain complete and accurate

• Follow approved call scripts while adapting the conversation naturally based on the prospect’s responses

• Achieve assigned targets for calls made, conversations completed, qualified leads and appointments arranged

• Work closely with the sales and marketing teams to improve lead quality and appointment conversion rates

• Provide regular feedback on common customer concerns and market responses

• Attend training sessions, team meetings and performance reviews when required

• Follow the company’s internal procedures, confidentiality requirements and applicable data protection regulations

• Represent the company professionally during every customer interaction

Requirements

• Good spoken English and clear communication skills

• Comfortable making a high volume of outbound calls

• Confident, persuasive and able to build rapport quickly

• Resilient and able to handle rejection professionally

• Organised and disciplined in completing follow-ups

• Basic computer skills and familiarity with CRM systems, spreadsheets or customer databases

• Previous experience in telemarketing, telesales, customer service or appointment setting is preferred but not compulsory

• Training will be provided for suitable candidates

AscenXio Financial was created with one clear goal in mind: to make everyone's lives easier when it comes to purchase of seemingly sophisticated financial products.

AscenXio Financial’s commitment towards creating the most compelling and customized customer experience is what truly differentiates us from the competition. We also pride ourselves as an incubator for all aspiring sales specialist who wish to expand & professionalize their practice through a first-class client centric platform. With these philosophies in mind, AscenXio Financial was founded in 2021.

With over 100 years of combined experience, we are more than adequately equipped and ready to help you in any way we can. Our goal: to provide clients and specialist with the best possible bespoke product solution from some of the industry’s top insurance and investment providers.

Operating from our branch office in Shenton Way, we maintain a boutique-agency style with our core focus on personal attention and a can-do attitude, while aspiring to provide the resources and service commitment of a multi-national organisation to the best of our ability.

The AscenXio Financial team is made up of a diverse group of individuals who love their jobs, and all of us pride ourselves on delivering an excellent customer service from start to finish.