全职 Customer Support Executive 工作, 薪水 up to SGD 3,200, M2 TALENTS PTE. LTD. 公司招聘中 - Ricebowl

Job Summary

We are looking for a customer-focused and sales-driven Jewellery Sales Executive to join our retail team. The successful candidate will be responsible for assisting customers in selecting jewellery, providing excellent service, achieving sales targets, and maintaining a professional and attractive showroom environment.

Key Responsibilities

• Welcome and assist customers in a professional and friendly manner.
• Understand customers' requirements and recommend suitable gold, diamond and other jewellery products .
• Explain product features, designs, purity, weight, pricing and promotions clearly.
• Achieve individual and store monthly sales targets and KPIs .
• Build strong customer relationships and encourage repeat business.
• Follow up with customers regarding new collections, promotions and special occasions.
• Assist with billing, payment processing, product packaging and documentation.
• Ensure jewellery is handled safely and according to company security procedures.
• Maintain accurate stock records and support regular stock counts.
• Ensure jewellery displays and showcases are clean, attractive and properly arranged.
• Stay updated on current jewellery collections, promotions and market trends.
• Handle customer enquiries, feedback and complaints professionally.
• Follow all company policies, retail procedures and security requirements.
• Perform other duties assigned by the Store Manager.

Requirements

• Previous experience in jewellery, luxury retail, fashion or retail sales is preferred.
• Strong sales and customer service skills.
• Good communication and interpersonal skills.
• Confident in approaching and engaging customers.
• Target-oriented with the ability to upsell and cross-sell products.
• Professional appearance and positive attitude.
• Able to work retail hours, including weekends and public holidays .
• Basic computer/POS system knowledge is preferred.
• Candidates with knowledge of gold and diamond jewellery will have an added advantage.

Key Skills

Retail Sales | Jewellery Sales | Customer Service | Upselling | Cross-Selling | Customer Relationship Management | Product Knowledge | POS & Billing | Inventory Management | Sales Target Achievement

Benefits

• Competitive basic salary
• Attractive sales commission/incentives
• Training and career development opportunities
• Employee benefits in accordance with company policy

Our Journey
From Vision to Value – The Story of M2 Talents

Every great company starts with a powerful belief, and ours is unwavering: the right talent has the power to transform businesses. Founded in 2025, M2 Talents was established through the dynamic collaboration of an HR professional and a cyber tech evangelist, whose innovative patents are recognized by the United States Patent Office. With a decade of extensive experience in both tech and non-tech sectors, we recognized the immense potential within the recruitment industry.

Driven by our deep expertise and a commitment to helping people thrive, we set out to eliminate the gap between companies and top-tier talent. What began as a bold vision has quickly evolved into a formidable recruitment and staffing partner for businesses of all sizes.
Milestones That Define Us

2025: M2 Talents is launched with a mission to provide exceptional, tailored talent solutions across all industries.
Year 1: We secured the necessary regulatory licenses and established a robust foundation with clients ranging from innovative tech startups to well-established traditional businesses.
Today, we are actively expanding our service offerings, cultivating diverse talent pipelines, and driving growth through our unwavering client trust and innovative approaches.

A People-First Philosophy

Our journey is firmly centered around people—recognizing their potential, connecting them with the right opportunities, and empowering organizations to flourish through outstanding hires. We take immense pride in every placement, partnership, and success story we create.

While we have made significant strides, our journey is just beginning. As we advance, we remain resolutely committed to our core values: integrity, customer-centricity, compliance and ethics, diversity and inclusion, and relentless innovation.