Job RESPONSIBILITIES
- Perform deployment/ implementation, support, and maintenance for Wired and Wireless networking products, Network security products
- Responsible for POC planning, preparation, installation, configuration, & testing
- Cooperate with the Sales Team to complete product and service delivery and ensure delivery quality
- Participate in customer site survey, Technical Proposal, solution and network design, handover documentation, and UAT
- Provide support to maintain and meet all customer service level agreements (SLA)
- Provide solution to reported issues, support, trouble shooting, bugs and enhancement
JOB REQUIREMENTS:
- Required skill(s): Switching & Routing, Wired & Wireless Networking, Network Security, Competitive Analysis and Troubleshooting
- Experience of supporting the following technologies: Aruba, Ruckus, Trend Micro, Fortinet and/or Sangfor is added advantage
- Have good knowledge and experience in Enterprise Networking, Wireless products, Security Products, SDWAN, Firewall, HCI, VDI, and/or Virtualization
- Solid understanding of Network Routing and Switching, Wireless, DNS, Firewall, WAF, IPSEC, Load Balancer, APT, IPS, IDS and/or VPN
- Must be able to travel when required
- Good communication and coordination skills
- Required language(s): English, Bahasa Malaysia
- At least 3 years (s) of working experience in the related field
- Candidate must possess with driving license and own transport (CAR)
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM3,350.00 - RM7,300.00 per month
Benefits:
- Cell phone reimbursement
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person