全职 Boutique Manager 工作, 薪水, PERSOL APAC 公司招聘中 - Ricebowl

Responsibilities:

• Drive sales performance to meet or exceed monthly, quarterly, and annual targets.
• Develop and implement strategic action plans to maximize sales and profitability.
• Monitor key performance indicators (KPIs) including conversion rates, average transactions, and client retention.
• Support team members in achieving set sales objectives.
• Analyze market trends and sales performance to identify growth opportunities and risks.
• Prepare and manage the boutique's quarterly and yearly budgets.
• Generate monthly reports and proposals regarding sales actions and competitor insights.
• Lead, motivate, and develop a high-performing boutique team.
• Conduct regular performance reviews and coaching sessions for team development.
• Identify talent and succession planning opportunities within the team.
• Foster a client-focused, collaborative, and accountable team culture.
• Lead efforts for client acquisition, ensuring effective follow-ups and outreach strategies.
• Propose marketing initiatives to support sales objectives and client engagement.
• Build and maintain strong relationships with VIP and high-net-worth clients.
• Ensure compliance with the boutique’s discount policy and minimize average discounts.
• Oversee the boutique’s environment to maintain professionalism and high standards.
• Ensure that all stock security procedures are strictly followed and manage inventory effectively.
• Communicate business updates with management and handle administrative tasks efficiently.
• Organize the monthly roster and ensure effective integration of new staff members.
• Participate in client entertainment functions and seminars as needed.

Requirements:

• Diploma or higher qualification.
• Minimum of 10 years of retail experience, with at least 4 years in a supervisory role.
• Strong customer relations management skills with an established client base.
• Knowledge of high jewellery and high complication items is essential.
• Passion for watches and jewellery with a solid understanding of retail operations.
• Proficiency in MS Office and reporting tools.
• Exceptional leadership and communication skills.
• Ability to work under pressure in a sales-driven environment.
• Positive and customer-focused attitude.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

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