Key Responsibilities
1. Billing & Finance Operations
Process billing transactions accurately and within established timelines.
Generate invoices, credit notes and other finance-related documents.
Support month-end billing and finance activities
2. Receivables & Collections
Monitor customer accounts and outstanding receivables.
Follow up with customers and internal stakeholders on overdue payments to ensure timely collection.
Prepare and monitor accounts receivable ageing reports.
Investigate and resolve billing and payment discrepancies.
3. Subsidy & Claims Administration
Prepare and submit ILTC and other subsidy claims in accordance with established guidelines.
Verify supporting documents and ensure completeness before submission.
Follow up on rejected or outstanding claims and resolve submission issues.
4. Master Data & Financial Administration
Maintain billing and finance master data to ensure accurate transaction processing.
Perform approved system updates for fee revisions, NMTS changes and other master data maintenance.
5. Financial Reconciliation & Controls
Perform bank reconciliations and assigned account reconciliations on a timely basis.
Investigate and resolve unreconciled items.
Support month-end and year-end closing activities.
6. Customer Service & Stakeholder Support
Respond promptly to finance, billing and payment enquiries from internal and external stakeholders.
7. Process Improvement & Team Support
Participate in finance automation, system enhancement and continuous improvement initiatives.
Perform any other duties as assigned.
Qualifications & Experience
ITE / Nitec / Higher Nitec or Diploma in Accountancy, Finance, Business or a related discipline.
2-3 years relevant experience in finance operations, billing, collections or customer administration
Proficient in Microsoft Office applications, particularly Microsoft Excel.
Experience using ERP or finance systems will be an advantage.