- Johor Bahru Johor Malaysia
工作地点
职位描述
岗位职责
* Handle customer enquiries through phone, email, WhatsApp and other communication channels.
* Understand customer requirements and recommend suitable products.
* Prepare and submit quotations, proposals and product information.
* Conduct follow-up calls and communication to improve quotation conversion.
* Support outdoor sales team with customer enquiries and quotations.
* Conduct outbound cold calls to prospective customers for sales appointments, product demo or proposal.
* Process customer purchase orders and sales orders accurately.
* Prepare sales documents, quotations, order confirmations and invoices where required.
* Check product availability, pricing, lead time and delivery requirements with HQ.
* Monitor order status and update customers on delivery schedules.
* Follow up on backorders, pending deliveries and outstanding orders.
* Maintain accurate customer, quotation and sales records.
* Update CRM systems and PO record.
* Maintain proper filing of quotations, purchase orders and related sales documents.
* Handle basic customer complaints and coordinate resolution with the relevant department.
* Ensure customer requests are communicated clearly and followed through to completion.
Pay: RM2,500.00 - RM3,200.00 per month
Education:
Experience:
Language:
Work Location: In person
重要安全守则
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