Job Summary
You will coordinate customer service operations by managing air con maintenance schedules, arranging site visits, liaising with suppliers and customers for parts replacement, preparing quotations, and supporting accounts to ensure timely payment collections.
Responsibilities
Respond promptly to customer calls to provide timely assistance
Coordinate project Defects Liability Period (DLP) activities and schedule air conditioning servicing to ensure maintenance compliance
Arrange project site visits and conduct rectification work surveys with engineers and supervisors in order to give a accurate quote to client
Liaise with suppliers and customers to manage parts replacement jobs efficiently
Perform daily administrative tasks related to customer service operations to maintain smooth workflow
Collaborate with accounts to follow up on outstanding customer payments and support collections
Prepare accurate and timely quotations for clients to facilitate project approvals and sales
Please send resume to ************* and suitable candidates selected will be informed for interview