- North Bridge Road Downtown Core Central Region (Singapore) Singapore
全职 MANAGER 工作, 薪水 up to SGD 13,000, YK Manpower Central Region (Singapore) 公司招聘中 - Ricebowl
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工作地点
职位描述
岗位职责
CX Performance Management in the Agencies
CX Training and Capability Building
Drive the CX transformation roadmap by identifying, prioritizing, and executing initiatives that digitize customer interactions, redesign key journeys, simplify service touchpoints, and improve customer outcomes across online, self-service, and frontline channels.
Mapping and Documentation of Processes
Governance and Compliance of the Processes
CX Training and Capability Building
Drive the CX transformation roadmap by identifying, prioritizing, and executing initiatives that digitize customer interactions, redesign key journeys, simplify service touchpoints, and improve customer outcomes across online, self-service, and frontline channels.
Mapping and Documentation of Processes
Governance and Compliance of the Processes
重要安全守则
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