Job Title: Operation Assistant
Requirements:
- Completed S6 education or above
- At least 1 year of relevant experience
- Proficient in Cantonese; average Mandarin and English
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Basic knowledge of the internet (HTML preferred)
- General computer operation skills
- Willingness to learn, punctual, responsible, and detail-oriented
- Ability to work independently
Responsibilities:
- Quoting, responding to inquiries, and answering questions through various channels: WhatsApp, phone, and email.
- Updating website content and online shop information to ensure consistency with the ordering system (including listing/delisting products, updating prices, and updating product information, etc.).
- Issuing quotations and invoices and following up on order status.
- Following up on customer payments, updating system data, and arranging logistics.
- Purchasing products and following up on order status (including issuing purchase orders and contacting suppliers, etc.).
- Checking inventory.
- Performing tasks outside the office (including delivering, sending, and picking up goods).
- Assisting with special projects as needed.
Working Hours (including 1-hour lunch break):
- Monday to Friday: 11 am to 7 pm
- Saturday: 11 am to 4 pm (alternate Saturdays off)
Work Location:
- Lai Chi Kok (near MTR station)
Salary:
- $15,000+ per month, depending on experience. Priority will be given to those who can start immediately.
Welfare:
- Employee shopping discounts
- 10 days of annual leave
- Birthday leave
- Wedding leave
- Bank leave
- On-the-job training
- Bonuses
- Free snacks and drinks
職位名稱:客戶服務及營運助理
要求:
- 完成中六教育或以上
- 至少有1年相關工作經驗
- 精通廣東話;普通話和英語一般
- 熟練使用Microsoft Office(Excel、Word、PowerPoint)
- 具備基本的互聯網知識(優先考慮懂HTML者)
- 具備一般電腦操作技能
- 願意學習,守時、負責任及細心
- 能夠獨立工作
職責:
- 透過各種管道(WhatsApp、電話和電子郵件)進行報價、回覆諮詢和解答問題
- 更新網站內容和網店訊息,確保與訂購系統保持一致(包括上架/下架產品、更新價格和產品資訊等)
- 開立報價單和發票,並跟進訂單狀態
- 跟進客戶付款、更新系統資料並安排物流
- 採購產品並跟進訂單狀態(包括開立採購單和聯絡供應商等)
- 檢查庫存
- 需執行辦公室外的工作(包括送貨、寄件和取貨等)
- 根據需要協助特別項目
工作時間(已包括1小時午飯時間):
- 星期一至星期五:上午11時至下午7時
- 星期六:上午11時至下午4時(輪休星期六)
工作地點:
薪資:
- 每月$15,000起,具體根據經驗而定優先考慮能夠即時上班者
福利:
- 員工購物折扣
- 10天年假
- 生日假
- 婚假
- 銀行假
- 在職培訓
- 獎金
- 免費小食和飲品
薪酬: $15,000.00至$18,000.00(每月)
福利:
- 在職專業培訓
- 有薪年假
- 有薪病假
- 育嬰假
- 員工購物優惠
- 晉升機會
- 產假
Work Location: 親身到場