全职 Concierge 工作, 薪水 up to SGD 3,600, GUOCOLAND PROPERTY MAINTENANCE SERVICES PTE. LTD. 公司招聘中 - Ricebowl

Job Description

Welcome and greet customers (office & retail) in a professional manner in accordance to the stipulated SOP;

Be familiar and well-versed with the floor plans, facilities, services and nearby amenities to guide and direct customers;

Manage the Visitors’ Management System at the office tower, handle queries and feedback from the public in a professional and timely manner;

Promptly attend to tenants’ requests/feedback e.g. taxi booking, dining reservation;

Provide immediate service recoveries for lapses in services;

Assist in promotional activities at the retail mall e.g. carpark redemptions, gift redemptions, vouchers redemption & purchase, etc;

Oversee the loan of umbrellas and other equipment to office tenants; &

Any other duties assigned

Requirements

Minimum O-level with credits in English;

Minimum 3 years of customer service experience in the hotel, airline, tourism, real estate or related industries;

Good communication and interpersonal skills