Gather and document business requirements for cross-border and domestic payment flows across ASEAN markets (e.g., real-time payments, remittances, QR, ISO 20022).
Collaborate with partner banks, payment schemes, regulators, and internal tech teams to define integration and compliance requirements.
Translate regulatory, scheme, and market-specific rules into functional specifications, process flows, and API requirements.
Support testing, certification, and go-live activities for network connectivity, transaction routing, settlement, and reconciliation.
Monitor payment performance, exceptions, and operational metrics to drive continuous improvement and ensure SLA adherence.
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