- Singapore
全职 Service Crew Executive 工作, 薪水 up to SGD 3,000, BLCK HOSPITALITY PTE. LTD. 公司招聘中 - Ricebowl
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Company Overview
BLCK Hospitality is a growing multi-outlet nightlife group operating venues across Singapore, focused on strengthening operations, improving team structure, and building a foundation for long-term growth.
Job Summary
Lead and motivate the Front of House team to ensure smooth floor operations, deliver efficient service, and create a safe, welcoming environment that enhances guest experiences in a fast-paced nightlife setting.
Responsibilities
Oversee and manage floor operations to maintain a clean, safe, and welcoming environment for guests and staff
Coordinate and monitor food and drink service delivery to ensure timely and efficient order fulfillment
Respond promptly and professionally to guest feedback and resolve issues to maintain positive experiences
Lead and motivate the service crew through on-the-job training, daily guidance, and team support
Enforce strict cleanliness and hygiene protocols in collaboration with Logistics and Procurement teams to maintain optimal inventory levels
Support management by providing staff feedback, enforcing service standards, handling administrative tasks, scheduling shifts, and resolving complex guest concerns
Maintain composure and adaptability in a fast-paced environment to ensure continuous smooth operations
Foster a collaborative and positive workplace culture by actively contributing as a team player
Required competencies and certifications
Minimum "O" Level qualification with strong written, verbal, and comprehension skills in English
Prior supervisory experience within the hospitality industry
Preferred competencies and qualifications
[None provided]
Other Information
Benefits
Competitive salary package with performance bonuses recognizing dedication and contributions
Schedule
Full-time position with evening and night shifts, including weekends
Operation timing: Opening shift (9pm-6am) or Closing shift (11pm-8am), 6 days a week
Work Environment
Primarily based at the main establishment with occasional support at sister outlets as needed
BLCK Hospitality is a growing multi-outlet nightlife group operating venues across Singapore, focused on strengthening operations, improving team structure, and building a foundation for long-term growth.
Job Summary
Lead and motivate the Front of House team to ensure smooth floor operations, deliver efficient service, and create a safe, welcoming environment that enhances guest experiences in a fast-paced nightlife setting.
Responsibilities
Oversee and manage floor operations to maintain a clean, safe, and welcoming environment for guests and staff
Coordinate and monitor food and drink service delivery to ensure timely and efficient order fulfillment
Respond promptly and professionally to guest feedback and resolve issues to maintain positive experiences
Lead and motivate the service crew through on-the-job training, daily guidance, and team support
Enforce strict cleanliness and hygiene protocols in collaboration with Logistics and Procurement teams to maintain optimal inventory levels
Support management by providing staff feedback, enforcing service standards, handling administrative tasks, scheduling shifts, and resolving complex guest concerns
Maintain composure and adaptability in a fast-paced environment to ensure continuous smooth operations
Foster a collaborative and positive workplace culture by actively contributing as a team player
Required competencies and certifications
Minimum "O" Level qualification with strong written, verbal, and comprehension skills in English
Prior supervisory experience within the hospitality industry
Preferred competencies and qualifications
[None provided]
Other Information
Benefits
Competitive salary package with performance bonuses recognizing dedication and contributions
Schedule
Full-time position with evening and night shifts, including weekends
Operation timing: Opening shift (9pm-6am) or Closing shift (11pm-8am), 6 days a week
Work Environment
Primarily based at the main establishment with occasional support at sister outlets as needed
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