About the Role
The Growth Director leads new business growth and builds strategic client partnerships at executive level. This role combines commercial rigor with client-facing leadership — driving the agency's expansion across creative, social, media, and AI-powered services. We're looking for someone who wins business and can defend the commercial logic behind every deal they bring in: clear rationale, disciplined execution, and reliable delivery against KPIs, not just strong pitching.
Key Responsibilitie
sNew Business Developmen
- tIdentify, pursue, and close new business opportunities across creative, social, media, and AI-driven solutions — with a clear, defensible rationale for every engagement pursued
- .Build and execute growth strategies that grow the agency's client portfolio and revenue, with accountability for pipeline accuracy and forecast reliability
- .Lead cross-functional pitch teams to develop proposals grounded in client need and commercial logic, not just persuasive delivery
- .Identify expansion opportunities within existing accounts, backed by a clear case for value delivered and return
.Client Leadershi
- pAct as senior point of contact, providing strategic counsel and ensuring delivery standards are met
- .Build trusted relationships with senior client stakeholders
- .Partner with internal teams to build integrated strategies aligned to client objectives — and to actual delivery capacity
.Strategic & Commercial Plannin
- gIdentify market trends and translate them into commercial opportunities with quantified rationale (cost, margin, ROI)
- .Own pipeline and revenue reporting to leadership with financial accuracy — including cost, margin, and forecast integrity
- .Align business development activity with profitability targets, not just topline growth
.Team Collaboration & Leadershi
- pCoordinate across creative, media, social, and AI divisions for integrated delivery
- .Mentor junior BD talent, with a focus on commercial judgment and client stewardship — not just pitching skills
- .Build a culture where deliverables are tracked and owned, not just discussed
.Innovation & AI Solution
- sRepresent the agency's AI-powered offering to clients with a clear, honest account of what it does and what it's for
.
Requiremen
- tsProven track record of winning new business and being able to walk through the commercial and financial logic behind each deal wo
- n.15+ years in client management, business development, or sales strateg
- y.Demonstrated financial fluency: comfortable owning pipeline forecasts, deal margins, and cost accuracy without oversigh
- t.Strong network and ability to build senior client relationship
- s.Track record of meeting delivery commitments and reporting deadlines — references will be checked on this specificall
- y.Commercially minded with strong quantitative accuracy — not just financial "awareness
- ."Proven experience directing high-performing teams through complex, integrated initiative
- s.Bachelor's degree in business, marketing, communications, or similar; MBA a plu
- s.Fluent in Bahasa Malaysia and English; Mandarin an advantag
- e.Strong problem-solving skills, demonstrated through specific past examples, not self-descriptio
n.