JOB DESCRIPTION – ADMIN
J&T JHR387- Gelang Patah
Department: Administration
Position: Admin
Reports To: Admin Executive / Supervisor / Management
Job Summary
- Handle daily administrative and clerical tasks for courier operations.
- Prepare and maintain delivery documents, records and reports.
- Key in and update shipment, parcel and customer information in the system.
- Monitor parcel status, delivery progress and outstanding shipments.
- Handle incoming and outgoing calls, emails and customer enquiries.
- Coordinate with riders/drivers regarding parcel collection and delivery.
- Assist in resolving delivery issues, missing parcels and customer complaints.
- Prepare daily operation reports and ensure data accuracy.
- Manage filing and maintain proper documentation.
- Assist the Operations team with daily courier activities.
- Perform other administrative duties as assigned by management.
Requirements
- Minimum Diploma / Bachelor's Degree in Business Administration, Management, Human Resources, Accounting or related field.
- Fresh graduates are encouraged to apply.
- Basic knowledge of Microsoft Excel / WPS Office.
- Computer literate.
- Good communication and interpersonal skills.
- Willing to learn and accept new responsibilities.
- Fast learner and able to follow instructions.
- Responsible, organised and detail-oriented.
- Able to work independently and as part of a team.
- Able to handle multiple tasks and meet deadlines.
- Experience in courier/logistics is required.
Location :
Gelang Patah
Pay: RM1,700.00 - RM2,500.00 per month
Benefits:
- Flexible schedule
- Free parking
Work Location: In person