全职 Housekeeping Coordinator - Admin 工作, 薪水 up to MYR 2,700, Planet Mentari Federal Territory 公司招聘中 - Ricebowl

Duties and Responsibilities

Responsibilities include but are not limited to the following:

• To ensure efficiency in its performance by providing reliable information relayed from other department outside callers and highly responsible in doing necessary follow-ups.
• To assist in administration for housekeeping operations.
• Maintain proper communication, coordination with guest, employee outside/inside department particularly Front Office, Engineering and Security.
• To provide a courteous and professional service at all times.
• To maintain good working relationships with your own colleagues, and all other departments.
• To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene, health and safety.
• To always maintain a high standard of personal appearance and hygiene.
• To have a complete understanding of the hotel's employee handbook and adhere to the regulations contained within.
• To carry out any other reasonable duties and responsibilities assigned.
• As the center of communication, responsible for receiving incoming calls from guests, in/out of department and conveying it through proper channel.
• Log down all information received with the name of the caller and information.
• Communicate with people concerned on matters of the hotel, especially guestrooms, public area, linen and laundry sections.
• Receives the arrival and departure lists from FO/Sales and inform the Executive Housekeeper, Assistant Executive Housekeeper and supervisor assigned in the area.
• Write down in the logbook all unusual things such as:
• Sick call
• Guest instructions / requests etc.
• Extra items issued to the guest and other items loaned out
• Passes on all information from other departments to the person concerned.
• Issues / receives floors and public area keys and make sure that the issuance / return control logbook is signed by the person concerned.
• Performs other duties that may be assigned to him / her by the superior.
• Take full responsibility on Lost & Found and Lost and breakage report
• Prepare Housekeeper’s report and input into computer all room status report provided by the floor personnel.
• Daily to submit discrepancy report to Front Office and Finance
• Record all incoming and outgoing calls in the logbook.
• To do items inventory and keep report to Supervisor and superior level
• To take full response on purchasing items for all area of department or assigned by the superior level
• Assign attendees from housekeeping to attend training arrange by HR/L&D
• Keep track and record down all housekeeping team member’s leave records and review with HR on monthly basis:

Pay: RM2,000.00 - RM2,700.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Parental leave

Work Location: In person