Magnetic Trading (part of Magnetic Group) provides total technical care aviation services, offering repair, overhaul, exchange, and outright options for a variety of aircraft types, with a focus on Airbus and Boeing models.
Our main services include spare parts, components, and material supply; airframe & engine spare parts solutions; repair management programs; logistics and distribution; and a total asset management program.
As part of our global business expansion strategy, we are looking for a Customer & Sales Support Coordinator join our Trading team in Kuala Lumpur, Malaysia.
Main responsibilities
- Monitor received requests and active purchase orders, and to make sure that orders are completed on time
- Organizing shipments, filing information in internal systems (orders, proformas, etc.), preparing needed paperwork, and other tasks agreed upon with sales staff and direct manager
- Engaging repair shops for quotes and overseeing repair management transactions led by sales managers
- Monitoring daily all received tasks (communication with suppliers, logistics companies, finance dep., etc)
- Issuing invoices to customers
- Ensuring a high level of customer satisfaction through excellent service
- Helping sales staff with daily activities, helping solve problems with customers if needed
- Ensure that all tasks are carried out in compliance with established internal policies and guidelines
Main Requirements
- Previous experience in sales, logistics-purchasing, or general administration, preferably from the aviation sector, from an MRO or operator side is considered an advantage
- Very good verbal and written knowledge of English
- Ability to work with various IT systems (MS Office, ERP, CRM, etc)
- Goal-driven and proactive attitude, persuasiveness, stress tolerance
- Friendly and engaging personality, so that you can be part of the international Sales team
- Excellent time management and organizational skills
- Accuracy and attention to detail
- Ability to multitask and remain helpful and polite at all times
What We Offer
- Opportunity to work in one of the most attractive and fast-growing global industries in the world – aviation
- A fast track to both personal and professional growth in a challenging and rewarding environment
- A great team with diverse backgrounds and true aviation fans
- A culture of trust that empowers you
- A range of perks like health insurance, company events, movie nights, and more
JOB LOCATION:
Office *************, Wework Equatorial Plaza
Jalan Sultan Ismail
50250 Kuala Lumpur
Malaysia
Ready to take your career to the next level and make a real impact in the aviation industry? Apply now and join us at Magnetic Group!