全职 Engineering Director 工作, 薪水, JLL 公司招聘中 - Ricebowl

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Client & Stakeholder Management:
Unprecedented business growth, working on an exceptionally exciting account with a Client recognised globally as a leader in their industry, you will be personally committed to building your knowledge of their business and relationships with stakeholders to implement strategies and projects to best support our success
Advanced EQ and interpersonal skills will give you an edge when developing and managing relationships. Reading between the lines, maintaining a solution oriented approach and having a keen sense of empathy will enable you to function in a fast moving and high volume environment, with the trust of your stakeholders
Able to navigate a highly matrixed organisation with finesse and balance Clients / stakeholders competing priorities, effectively evaluating and executing independently
A people person, you’ll understand the value of true collaboration and build strong relationships with our HQ, peers and our accounts vendors / partners / project peers (eg, food, security, IT etc)
Responsible for achieving all KPI’s and SLA’s in the Client contract through continuous delivery of exceptional quality service
Ensuring that messaging is consistent and in line with your supervisor's direction, responding to client inquiries and concerns promptly, and with courtesy and enthusiasm.
Building relationships by engaging clients in authentic, personable conversation. Take ownership of customer concerns and proactively seek to resolve them timely.
Provide end to end service; take responsibility and accountability.

Operations:
Responsible for the delivery of all hard services including supervision and oversight of subcontracted services
Collaborates with Lead Technical Service Coordinator/FM to manage the budget for site including support for project works
Promotes high level of satisfaction among client users by promptly responding to their service requirements.
Assures prompt response by other team members and selected contractors to exceed customer expectations at all times
Demonstrates leadership, gives direction and mentors the JLL team on site to promote engagement and excellence in customer service and delivery
Management of the Building Operation System (smart building management)
Understanding of the critical MEP systems on site including UPS, generator, fire alarm etc. with an ability to support client security teams and their systems
Ensures compliance with local legislative requirements, JLL and client best practice, policies and procedures.
Develops a close working relationship with all of the vendors under his/her control to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high quality of service.
Develops a close working relationship with all of the vendors under
Ensures delivery of PPM in line with agreed timelines and monitors vendors to ensure service delivery in line with KPI/SLAs
Communicates in an open, honest, transparent manner at all times with the ability to tailor the message to specific audience and their needs
Leads monthly management meetings with relevant vendors
Collaborate with other Real Estate and Workplace Services (REWS) functions to ensure the delivery of major/minor capital works projects
Must be prepared to be on call and work out of normal working hours where applicable

Finance
Ensure that annual capex & opex budgets are prepared within the required timescales and relevant commentary is provided
Manage overall project dependencies and ensure project deliverables stay on-budget.

Health & Safety Management
Implement and manage safety procedures to ensure the provision of a safe working environment at all times.
Ensure compliance with statutory regulations on fire, health and safety standards (as required).

The person we need will know:
Minimum 5 years of experience in office environment technical services, control systems, controls engineering, IT and Smart buildings related field.
Degree or Diploma in Engineering.
Effective communication skills including verbal, written and presentation skills
Proven ability to work effectively both independently and in a team based environment
Experience within a fast paced multi-cultural global organization would be beneficial
Demonstrated willingness to be flexible and adaptable to changing priorities
Strong multi-tasking and organizational skills

The person we need will be:
Confident, clear and comfortable communicating with diverse groups at all levels of the organisation
Able to understand whether a high-level concise update is required or detailed analysis and insight
Thoughtful and concise in written comms, with an eye for detail, always thinking a step ahead and aware of others perspectives
Self motivated, high energy and a natural people person who enjoys collaborating
Familiar with matrixed reporting lines, able to manage, prioritise and re-prioritise effectively
Calm in stressful situations, rational and logical under pressure and adaptable to rapidly changing situations
Goal oriented, able to maintain focus on deliverables in a high volume and high growth environment
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.