- North Bridge Road Downtown Core Central Region (Singapore) Singapore
Singapore Indian Fine Arts Society, The Hiring! Full Time Academy Adminstration in Central Region (Singapore), Earn up to SGD 2,800 - Ricebowl
Academy Adminstration
Singapore Indian Fine Arts Society, The
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Job Description
Responsibilities
Job Description
•
Customer Service Management:
Serve as the first point of contact at the SIFAS Academy office counter. Handle calls, enquiry emails, and manage end-to-end customer service to ensure a positive experience for all stakeholders.
•
Student Management:
Process student-related forms and requests, including breaks, withdrawals, class/tutor changes, additional disciplines, and periodic updates of email IDs, with a focus on delivering a seamless experience.
•
Enquiry Management:
Monitor and clear the daily admin mailbox, document enquiries in Ecole, and ensure timely responses.
•
Tutor Management:
Monitor attendance of students, experiential learning initiatives and curriculum & syllabus reviews.
•
Daily Reporting:
Prepare and submit end-of-day reports, including forms clearance and other relevant updates.
•
Report Preparation:
Compile weekly and monthly reports on student/member headcounts, tutor metrics, enquiry management, and other ad-hoc reports as required.
•
Programme Management:
Open house, parent-tutor meeting, examinations, AGM, academy day, student nites and any other Academy events & programmes.
•
Data Integrity:
Maintain and validate the accuracy of student/membership data on Ecole at all times.
•
Finance Coordination:
Liaise with the Finance team regarding payments, refunds, and other fee-related matters.
•
Documentation:
Draft and record minutes of meetings as required.
•
Communication:
Make general announcements related to student processes, surveys, and feedback initiatives.
•
Project Support:
Undertake special initiatives and projects as directed by senior management.
Job Specification : -
teaching and appreciation of the Indian Fine Arts society since May 1949 in Singapore. The Academy
housed by the Society, offers 15 disciplines in Hindustani and Carnatic music, Bharatanatyam, Kathak
and Kuchipudi dance styles, and visual arts. Currently there are 28 resident teachers. The society offers 8
year programs leading up to a Diploma and Visharadh title designed for music and dance.
The society is a registered charity, and is run by an elected volunteer committee of 15 members. The
Society has some 1600 ordinary members, 275 life members and over 2000 students.
•
Customer Service Management:
Serve as the first point of contact at the SIFAS Academy office counter. Handle calls, enquiry emails, and manage end-to-end customer service to ensure a positive experience for all stakeholders.
•
Student Management:
Process student-related forms and requests, including breaks, withdrawals, class/tutor changes, additional disciplines, and periodic updates of email IDs, with a focus on delivering a seamless experience.
•
Enquiry Management:
Monitor and clear the daily admin mailbox, document enquiries in Ecole, and ensure timely responses.
•
Tutor Management:
Monitor attendance of students, experiential learning initiatives and curriculum & syllabus reviews.
•
Daily Reporting:
Prepare and submit end-of-day reports, including forms clearance and other relevant updates.
•
Report Preparation:
Compile weekly and monthly reports on student/member headcounts, tutor metrics, enquiry management, and other ad-hoc reports as required.
•
Programme Management:
Open house, parent-tutor meeting, examinations, AGM, academy day, student nites and any other Academy events & programmes.
•
Data Integrity:
Maintain and validate the accuracy of student/membership data on Ecole at all times.
•
Finance Coordination:
Liaise with the Finance team regarding payments, refunds, and other fee-related matters.
•
Documentation:
Draft and record minutes of meetings as required.
•
Communication:
Make general announcements related to student processes, surveys, and feedback initiatives.
•
Project Support:
Undertake special initiatives and projects as directed by senior management.
Job Specification : -
- Proactive, Analytical, consistent, decision-making and management skills
- Prior Experience in Customer Service Management
- Ability to organise and complete all the activities within a limited time duration
- Excellent written and verbal communication
- Quick turnaround time on response to calls, mails, enquiries, processing forms, reports and system updates
- Ability to look at the past events and plan accordingly to ensure smooth operations
- Proficiency in MS office package
- Experience of working in a school will be added advantage
teaching and appreciation of the Indian Fine Arts society since May 1949 in Singapore. The Academy
housed by the Society, offers 15 disciplines in Hindustani and Carnatic music, Bharatanatyam, Kathak
and Kuchipudi dance styles, and visual arts. Currently there are 28 resident teachers. The society offers 8
year programs leading up to a Diploma and Visharadh title designed for music and dance.
The society is a registered charity, and is run by an elected volunteer committee of 15 members. The
Society has some 1600 ordinary members, 275 life members and over 2000 students.
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