Salesforce Developer – CaseManagement Platform
Role Summary
We are looking for a
Salesforce Developer
to design, develop, test, and maintain solutions for a
Case Management Platform
. The role requires strong hands-on Salesforce development experience and the ability to deliver scalable, secure, andhigh-quality solutions in an Agile environment.
Key Responsibilities
- Design, develop, and customize Salesforces olutions using:
o Apex
o LightningWeb Components (LWC)
o Flows
o CustomObjects
o ValidationRules
o Omni studio components
o Action Plans
o Document Generation
- Configure Salesforce platform features,mainly
Service Cloud
and
Public Sector Solutions
,with possible exposure to
Experience Cloud
- Build integrations between Salesforce and external systems using
REST/SOAP APIs
and
MuleSoft
- Work closely with Solution Architects,Tech Leads, Business Analysts, Product Managers, QA, and UX Designers
- Translate user stories, acceptance criteria, and technical specifications into working solutions
- Participate in Agile ceremonies including backlog grooming, sprint planning, development, testing, and deployment
- Perform unit testing, support SIT/UAT,and resolve defects
- Troubleshoot issues across Salesforce environments and ensure platform stability
- Support deployments across development,SIT, UAT, staging, and production
- Follow GitLab version control and CI/CD deployment processes
- Create and maintain technical documentation, deployment notes, and operational playbooks
- Continuously improve performance,maintainability, and user experience based on Salesforce best practices
Required Skills and Experience
- Degree in Computer Science, IT,Engineering, or related field
- Minimum
3 years of Salesforce development and administration experience
- Hands-on experience with:
o Apex
o SOQL/SOSL
o LWC
o SalesforceFlows and automation tools
o Service Cloud
o Experience Cloud
o Salesforce data model
o Securitymodel including roles, profiles, permission sets, and public groups
o Validationrules and automation
o REST/ SOAP APIs
o Salesforce integration patterns
o Externalsystem integrations
- Familiarity with Agile tools such as
JIRA
and
Confluence
Git/GitLab
CI/CD
and Salesforce DevOps practices
- Strong analytical, troubleshooting, and communication skills
Nice to Have
Omnistudio
or
Salesforce Public Sector Solutions
- Experience integrating with
MuleSoft
- Exposure to enterprise case management or digital transformation projects
- Experience with AI-related Salesforce features such as
Agentforce
- Salesforce Certified Platform DeveloperII
- Salesforce Certified Platform Developer I
- Salesforce Administrator certification
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