全职 General Manager, Cloud - Infrastructure Engineering 工作, 薪水, CTOS WP Kuala Lumpur 公司招聘中 - Ricebowl

CTOS Digital is a key player in the ASEAN credit reporting landscape, enabling digital credit solutions through strategic investment and innovation. We empower individuals and businesses with the confidence to make sound credit decisions through access to data and insights with greater ease and speed.

ROLE OVERVIEW

The General Manager, Cloud & Infrastructure Engineering is a senior leadership role within the Senior Leadership Team (SLT), reporting directly to the Chief Technology Officer (CTO). This position provides strategic oversight and leadership across enterprise cloud and infrastructure domains, ensuring secure, resilient, and cost-optimized operations. The role spans technology operations & engineering, technology governance, FinOps, solution architecture, technical project management, and emerging practices such as DevOps, Release Engineering, Site Reliability Engineering (SRE), and Cloud Platform Engineering. The GM will act as a subject matter expert (SME) in disaster recovery, resilience, modernization, and transformation initiatives, while representing technology in management committees including the Change Advisory Board, Architecture Review Forum, and Technology Risk Committees.

KEY RESPONSIBILITIES

· Strategic Direction: Provide enterprise-wide leadership on cloud and infrastructure strategy, aligning with regulatory obligations, resilience standards, and digital transformation goals.

· Multi-Cloud Architecture: Architect and institutionalize secure hybrid/multi-cloud operating models, including production and disaster recovery zones, regulatory network integration, and resilience frameworks.

· Operational Resilience: Provide leadership in ensuring enterprise technology uptime and resilience, driving deployments, releases, and enhancements while overseeing 24x7 operational coverage through high-performing teams.

· Regulatory Compliance: Ensure adherence to BNM RMiT, MOF CRA, ISMS, and other relevant frameworks through well-architected strategies and structured governance.

· Risk & Audit Readiness: Drive proactive tech risk management, continuous governance monitoring, and audit preparedness to maintain regulator confidence and operational integrity.

· Resilience & Continuity: Lead disaster recovery setup, resilience testing, and business continuity planning across hybrid environments.

· Governance & Forums: Chair technology forums to enforce design integrity, disciplined approvals, and risk visibility.

· Financial Stewardship: Drive FinOps initiatives, optimize procurement, manage budgets, and ensure cloud expenditure governance.

· Leadership & Talent: Build, mentor, and succession-plan high-performing teams, advancing cloud-native, DevOps, TechOps, and AI/ML capabilities.

· Executive Reporting: Deliver structured reporting and advisory insights to SLT, Board, and executive committees on risk posture, operational health, resilience readiness, and investment priorities.

· Strategic Advisory: Act as trusted advisor to C-levels, identifying systemic, operational, regulatory, and talent risks impacting resilience and delivery.

WHAT DOES IT TAKE TO BE SUCCESSFUL

Qualifications

· A Bachelor’s Degree, Post Graduate Diploma, or Professional Degree in Computer Science, Software Engineering, Information Technology, or a related field.

· ITIL Foundation / Intermediate / Managing Professional.

· Cloud Certifications (AWS, Azure, GCP, etc).

· Project Management Certifications (PMP, Prince2, etc).

Work Experience

· 15+ years in technology leadership, with 10+ years in infrastructure & cloud engineering and tech governance.

· Proven track record in financial services or regulated industries, with exposure to BNM RMiT.

· Hands-on expertise in AWS, GitLab, Terraform, Kubernetes, IaC & CI/CD pipelines, etc and hybrid cloud models.

· Demonstrated success in disaster recovery, resilience engineering, microservices, tech stacks migration, and modernization programs.

· Proven experience managing 24/7 Operations across multi-cloud and hybrid Production Environments.

Skills & Competencies

· Strategic Leadership: Ability to define and execute long-term technology strategies aligned with business and regulatory priorities.

· Technical Depth: Expertise across systems, OS, databases, network transports, and cloud-native platforms.

· Governance & Risk: Strong knowledge of ITSM, technology risk management, service assurance, and 3LoD frameworks.

· Financial Acumen: Skilled in budgeting, cost optimization, and presenting board-ready financial insights.

· Resilience & Reliability: Advanced capability in disaster recovery, resilience frameworks, and SRE practices.

· Executive Communication: Polished, regulator-facing communication style with ability to deliver concise, structured insights to senior stakeholders.

· Team Development: Proven ability to mentor, grow, and sustain high-performing engineering teams with strong career development pathways.