- 30 CECIL STREET Central Region (Singapore) Singapore
工作地点
职位描述
岗位职责
* IT End user support , Able to resolve technical issue remotely within the given SLA
* Provides technical support via remote connection to large enterprise government agency users
* Resolves software installation and software upgrade issues via Software Center/CCMCache
* Resolves access, sign-in issues, and general usage of M365 Office account
* Generates logs and screenshots required to escalate to third-party vendors
* Troubleshoots basic network connection issues
* Proactively shares and collaborates with colleagues for knowledge-sharing
重要安全守则
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