HR Operations & Mobility Specialist (Senior Executive)
working location: Sentul, KL
We are looking for a detailed-oriented HR Operations & Mobility Specialist to manage our foreign talent management, comprehensive payroll governance, and day-to-day HR administration. The core focus of this role is managing end-to-end expatriate visa processes through MDEC and the Immigration Department of Malaysia, while strictly overseeing the full cycle of payroll compliance, statutory contributions, and keeping all HR data meticulously organized and audit ready.
Key Responsibilities
Expatriate Management & Mobility
- Act as the primary liaison with MDEC (eXpats Gateway) and the Immigration Department for all Employment Pass (EP), Dependent Pass, and Professional Visit Pass (PVP) applications.
- Manage end-to-end visa processes, including FKW (Foreign Knowledge Worker) projections, submissions, renewals, endorsements, and pass shortenings.
- Stay strictly up-to-date with evolving immigration frameworks and policies to ensure company compliance.
- Provide guidance to expatriate employees regarding their relocation documentation, onboarding, and compliance protocols.
Payroll Governance & Statutory Compliance
- Oversee the full cycle of payroll governance and ensure all monthly payroll disbursements are executed with 100% accuracy.
- Manage and verify all statutory contributions, ensuring strict compliance with local regulations for EPF, SOCSO, EIS, and PCB (Monthly Tax Deduction).
- Oversee the monthly collection, verification, and calculation of employee/contractor timesheets.
Data Management, Analytics & Audit Readiness
- Manage all core HR data, maintaining highly organized, secure, and audit-ready employee records at all times.
- Generate comprehensive monthly reports and dashboards on key HR metrics, including:
- Payroll and financial forecasting
- Attendance and time-tracking
- Leave utilization and balances
- Performance management appraisal data
- Prepare official HR documentation, including Offer Letters, Employment Contracts, and Confirmation Letters in full alignment with the Employment Act.
Job Requirements
- Experience: Minimum of 3–5 years of progressive experience handling MDEC / eXpats Gateway corporate immigration and full-cycle payroll operations in Malaysia.
- Technical Knowledge: Deep familiarity with the eXpats Gateway portal, ESD system, and Malaysia’s statutory regulatory frameworks (KWSP, PERKESO, LHDN).
- Numerical Mastery: Exceptional attention to detail with a proven track record of delivering 100% data and payroll calculation accuracy under tight deadlines.
- Analytical Skills: Strong capability in data management, spreadsheet analytics (Excel/Google Sheets), and generating operational HR reports for management.
- Communication: Excellent written and verbal communication skills for drafting legal contracts and confidently liaising with government authorities.