- Clementi West Region (Singapore) Singapore
全职 Program Manager (Startups) 工作, 薪水 up to SGD 1, TECHX VENTURES PTE. LTD. West Region (Singapore) 公司招聘中 - Ricebowl
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职位描述
岗位职责
** need to have experience with innovation programs**
The Program Manager is responsible for the
end-to-end management and delivery
of assigned innovation programs within Hatch’s Programs Unit. This includes delivering programspilots, and other structured innovation formats.
The role ensures that programs are delivered effectively, meet defined milestones and outcomes, and align with the needs of Mission Partners (MPs). The Program Manager coordinates cross-functional teams, manages stakeholders, and ensures high-quality execution and reporting.
2. Key Responsibilities
A. Program Planning & Delivery Management
Manage the full lifecycle of assigned programs from planning to execution, monitoring, and closure.
Translate Challenge Statements (CS) received from the Partner Success and Scouting & Insights Units into structured program delivery plans.
Define program scope, milestones, schedules, resource needs, and success criteria.
Ensure programs meet delivery standards, KPIs, and Mission Partner expectations.
B. Cross-Functional Coordination
Coordinate program delivery activities with Partner Success, Scouting & Insights, TXV teams, and other internal stakeholders.
Integrate startup validation, technical insights, and operational inputs into program delivery plans.
Ensure effective collaboration between Delivery Branch and other units throughout the program lifecycle.
C. Oversight of In-Programme Projects
Oversee Project Managers executing POCs, pilots, and trials within assigned programs.
Review project plans, ensure alignment with program goals, and monitor project progress.
Provide issue resolution support, escalation management, and decision-making guidance.
Ensure accurate tracking of project deliverables, risks, and outcomes.
D. Stakeholder & Mission Partner Engagement
Serve as the primary operational contact for Mission Partners throughout program delivery.
Coordinate stakeholder communications, reviews, workshops, and feedback sessions.
Facilitate engagement between Mission Partners, startups, and Champions to support project success.
Maintain strong professional relationships and ensure consistent stakeholder satisfaction.
E. Monitoring, Reporting & Governance
Track program progress using established governance frameworks, tools, and dashboards.
Prepare clear documentation, including status reports, milestone updates, risk logs, and delivery summaries.
Ensure all programs comply with internal SOPs, quality standards, and reporting requirements.
Contribute to structured program reviews and identify areas for improvement.
F. Continuous Improvement of Program Design &Delivery
Identify opportunities to refine and improve in-service programs based on delivery experience.
Recommend enhancements to program frameworks, processes, and operational workflows.
Support VP, Programs in implementing improvements across the Delivery Branch.
G. Budget & Administrative Management
Manage program delivery within allocated budgets (without access to Mission Partner contractual values).
Support procurement, financial tracking, and administrative processes where required.
Ensure resource utilisation is aligned with program plans and organisational priorities.
3. Qualifications & Experience
Experience
5–8 years of experience in program management, innovation delivery, project management, or public-sector transformation.
Demonstrated experience managing multi-stakeholder programs or innovation initiatives.
Experience working with government agencies, startups, or complex ecosystems is advantageous.
4. Skills & Competencies
Technical & Functional Competencies
Program and project management
Stakeholder and partner engagement
Cross-functional coordination
Risk and issue management
Delivery governance and reporting
Knowledge of innovation processes and ecosystems
Leadership & Behavioural Competencies
Strong communication and interpersonal skills
Structured, organised, and detail-oriented
Problem-solving and decision-making capabilities
Collaborative working style
High accountability and adaptability
Ability to manage multiple concurrent programs/projects
5.Key Working Relationships
Internal:
VP, Programs; Project Managers; Partner Success Unit; Scouting & Insights
Unit; TXV functions; Operations; Finance
External:
Mission Partners (government agencies); startups; ecosystem partners; vendors and solution providers
TechX Ventures (TXV) is HTX's strategic vehicle for advancing Singapore's leadership in the Public Safety (PS) domain. TXV integrates global convening platforms and Hatch's innovation incubation capabilities to act as a catalyst for ecosystem growth.
As the commercial arm of HTX, TXV drives strategic partnerships, technology commercialisation, and global ecosystem development. Through innovation services and world-class events such as the Milipol TechX and DEF CON Singapore, TXV strengthens Singapore's position as a trusted leader in Science and Technology for Public Safety and Security.
Mission: To bring together global leaders to exchange ideas, network, and collaborate to advance public safety and security science and technology.
The Program Manager is responsible for the
end-to-end management and delivery
of assigned innovation programs within Hatch’s Programs Unit. This includes delivering programspilots, and other structured innovation formats.
The role ensures that programs are delivered effectively, meet defined milestones and outcomes, and align with the needs of Mission Partners (MPs). The Program Manager coordinates cross-functional teams, manages stakeholders, and ensures high-quality execution and reporting.
2. Key Responsibilities
A. Program Planning & Delivery Management
Manage the full lifecycle of assigned programs from planning to execution, monitoring, and closure.
Translate Challenge Statements (CS) received from the Partner Success and Scouting & Insights Units into structured program delivery plans.
Define program scope, milestones, schedules, resource needs, and success criteria.
Ensure programs meet delivery standards, KPIs, and Mission Partner expectations.
B. Cross-Functional Coordination
Coordinate program delivery activities with Partner Success, Scouting & Insights, TXV teams, and other internal stakeholders.
Integrate startup validation, technical insights, and operational inputs into program delivery plans.
Ensure effective collaboration between Delivery Branch and other units throughout the program lifecycle.
C. Oversight of In-Programme Projects
Oversee Project Managers executing POCs, pilots, and trials within assigned programs.
Review project plans, ensure alignment with program goals, and monitor project progress.
Provide issue resolution support, escalation management, and decision-making guidance.
Ensure accurate tracking of project deliverables, risks, and outcomes.
D. Stakeholder & Mission Partner Engagement
Serve as the primary operational contact for Mission Partners throughout program delivery.
Coordinate stakeholder communications, reviews, workshops, and feedback sessions.
Facilitate engagement between Mission Partners, startups, and Champions to support project success.
Maintain strong professional relationships and ensure consistent stakeholder satisfaction.
E. Monitoring, Reporting & Governance
Track program progress using established governance frameworks, tools, and dashboards.
Prepare clear documentation, including status reports, milestone updates, risk logs, and delivery summaries.
Ensure all programs comply with internal SOPs, quality standards, and reporting requirements.
Contribute to structured program reviews and identify areas for improvement.
F. Continuous Improvement of Program Design &Delivery
Identify opportunities to refine and improve in-service programs based on delivery experience.
Recommend enhancements to program frameworks, processes, and operational workflows.
Support VP, Programs in implementing improvements across the Delivery Branch.
G. Budget & Administrative Management
Manage program delivery within allocated budgets (without access to Mission Partner contractual values).
Support procurement, financial tracking, and administrative processes where required.
Ensure resource utilisation is aligned with program plans and organisational priorities.
3. Qualifications & Experience
Experience
5–8 years of experience in program management, innovation delivery, project management, or public-sector transformation.
Demonstrated experience managing multi-stakeholder programs or innovation initiatives.
Experience working with government agencies, startups, or complex ecosystems is advantageous.
4. Skills & Competencies
Technical & Functional Competencies
Program and project management
Stakeholder and partner engagement
Cross-functional coordination
Risk and issue management
Delivery governance and reporting
Knowledge of innovation processes and ecosystems
Leadership & Behavioural Competencies
Strong communication and interpersonal skills
Structured, organised, and detail-oriented
Problem-solving and decision-making capabilities
Collaborative working style
High accountability and adaptability
Ability to manage multiple concurrent programs/projects
5.Key Working Relationships
Internal:
VP, Programs; Project Managers; Partner Success Unit; Scouting & Insights
Unit; TXV functions; Operations; Finance
External:
Mission Partners (government agencies); startups; ecosystem partners; vendors and solution providers
TechX Ventures (TXV) is HTX's strategic vehicle for advancing Singapore's leadership in the Public Safety (PS) domain. TXV integrates global convening platforms and Hatch's innovation incubation capabilities to act as a catalyst for ecosystem growth.
As the commercial arm of HTX, TXV drives strategic partnerships, technology commercialisation, and global ecosystem development. Through innovation services and world-class events such as the Milipol TechX and DEF CON Singapore, TXV strengthens Singapore's position as a trusted leader in Science and Technology for Public Safety and Security.
Mission: To bring together global leaders to exchange ideas, network, and collaborate to advance public safety and security science and technology.
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