Handle daily communication with clients via email, WhatsApp and other communication channels.
Receive, review and respond to client RFQs (Request for Quotation) promptly and professionally.
Prepare and submit quotation / pricing proposals based on client requirements.
Coordinate with the Sales, Procurement and Operations teams to obtain product availability, pricing, lead time and other information required for quotations.
Review client requirements carefully and ensure all quotation details are accurate, complete and clearly presented.
Follow up on outstanding quotations and client enquiries to maintain good customer relationships.
Monitor quotation deadlines and ensure responses are submitted within the required timeframe.
Maintain a high level of accuracy, responsiveness and professionalism in all client communications.
Perform other sales support and administrative duties as assigned by the superior.