Key Responsibilities
- Greet clients warmly and create a relaxing, professional atmosphere
- Schedule, confirm, and manage appointments (in-person, phone, or online)
- Answer phone calls and respond to inquiries about services and pricing
- Handle reservation, including processing payments
- Maintain client records and update booking systems
- Keep the reception area clean, organized, and presentable
- Coordinate with massage therapists regarding schedules and client needs
- Handle customer feedback or complaints politely and professionally
Required Skills & Qualifications
- Strong communication and customer service skills
- Friendly, calm, and professional
- Basic computer skills
- Good organizational and multitasking abilities
- Ability to work in a quiet, wellness-focused environment
Job Type: Permanent
Pay: RM1,700.00 - RM2,500.00 per month
Work Location: In person