Location: Changi Airport
Employment Type: 1-Year Renewable Contract
Basic Salary: $2,600 – $2,800
Minimum Qualification: Diploma in IT or relevant discipline
Working Hours
12-hour Rotating Shift | 2 Days Work, 2 Days Off
- Day Shift: 8:00 AM – 8:00 PM
- Night Shift: 8:00 PM – 8:00 AM
Shift schedule will be on a rotational basis.
Job Responsibilities
- Attend to daily on-site and off-site technical support, maintenance and troubleshooting activities.
- Provide on-site support for various IT systems, networks and desktop-related issues to ensure services meet the required SLA.
- Perform troubleshooting and resolve technical issues in a timely and professional manner.
- Work closely with the Product Team on system enhancements, technical issues and troubleshooting.
- Support day-to-day IT operations and ensure smooth service delivery across supported sites.
Job Requirements
- Diploma in IT or a relevant discipline.
- Experience in Desktop Support is preferred.
- Good working knowledge of Windows OS and basic networking.
- Experience in a customer support environment will be an advantage.
- Strong technical, analytical and troubleshooting skills.
- Good interpersonal and communication skills with a strong customer-oriented mindset.
- Willing to travel to multiple sites when required.
- Willing to work a 12-hour rotating shift on a 2-days-work, 2-days-off schedule, including night shifts.
- Able to work independently and respond effectively to on-site technical issues.
Pay: $2,600.00 - $2,800.00 per month
Work Location: In person